Ability to Reimburse Customers and Pay Credit Notes
| Feature | General availability online | Public preview |
|---|---|---|
| Ability to reimburse customers and pay credit notes |  Oct 2022 | - |
Business value
In situations where you need to cancel all or part of an invoice that has already been issued, a credit note and reimbursement should be issued. With this feature, credit notes and reimbursement payments will now be generated and validated in the payment journal.
In addition, when the payments are processed by Payment Management, they will be posted with a unique payment ID which will be used to apply the bank account ledger entries in the bank account reconciliation.
Feature details
With this new feature Payment Management will also support customer reimbursement and credit notes to be processed for payment in the payment journal. The payments will be created with a unique payment reference ID.
To learn more about reimbursing customers, see the Reimbursing customers and paying credit memos article.