How can I exclude specific document types from being sent?

  • 06/07/2023
  • 1 minute to read

Question

How can I prevent specific document types from being sent through Document Output while enabling it for other templates? Currently, when Document Output is enabled, all activated email templates are used to send emails. If I built an Output profile to skip emails, it deactivates all templates.

Asnwer

There are two ways to exclude specific document types:

  • Build an Output Profile with the same profile code that is generally used on the customer, but define a Skip profile for certain templates. On the customer card, select the new profile code.
  • Alternatively, you can disable the email template.

For more information, refer to the Output Profiles article.