• 06/07/2023
  • 3 minutes to read

Frequently Asked Questions (FAQs)

Here is an overview of the most commonly asked questions about Document Output. Select the question to view possible solutions, or navigate to the FAQ section to learn more.

QuestionSection
Where do I go when I have questions?Contact FAQ
How can I activate Document Output in the Sandbox environment?Continia Delivery Network FAQ
How can I directly contact one of your colleagues?Contact FAQ
How can I exclude specific document types from being sent?Documents FAQ
How can I select the GLN when sending XML files to customers?Documents FAQ
How come my pdf is locked?Documents FAQ
How do I fix an issue with missing templates or Output Profiles?Documents FAQ
How long does the onboarding take?Continia Delivery Network FAQ
How much does it cost to use The Delivery Network?Continia Delivery Network FAQ
What does Document Output cost?Costs FAQ
Why are there so many different Output Profiles?Output Profiles FAQ
Why is the Document Output FactBox grayed out?Documents FAQ
Why am I unable to send OIOUBL Peppol files?Continia Delivery Network FAQ
What are the minimum requirements for using Document Output?Requirements and availability FAQ
How do I check if Document Output is available in my country?Requirements and availability FAQ
How can I edit or delete a participation?Continia Delivery Network FAQ
How do I resend an e-doc through the CDN?Continia Delivery Network FAQ
Can I use the print service on the demo portal?Documents FAQ
Why am I missing a menu item?Documents FAQ
How can I check whether my email arrived?Documents FAQ
How come my invoice is not using the templateDocuments FAQ
Can I send documents without email?Documents FAQ
Can I use my Outlook signature in BC?Documents FAQ