How come the invoice is not using the template?

Question

It seems that the invoice is not using the template, why is that?

Answer

If the invoice is not using the correct template, it is possible that you forgot to save the HTML template. Unlike other options in Business Central, HTML templates are not saved automatically. To resolve this issue, you need to fill out all the HTML templates and ensure that you select Save afterwards. Once the templates are filled and saved, the invoice should use the correct template without any problem.